Shipping policy

How long does it take to process an order?
Order processing takes place during normal business hours, Monday through Friday. Please allow 1-2 days for processing. Orders received after 2 PM will begin being processed the following business day.

Shipping

We at Richa Katyal make every effort to ensure that your purchase arrives in perfect condition. Should you experience a problem with your order, please contact us at teamrichakatyal@gmail.com and we will do our utmost to resolve any issue.

We ship both domestically and internationally destinations. Shipping times depend on your location in the USA, Canada, and the UK. We take 10-15 business days for delivery.

Custom orders take 2-3 weeks to create and deliver because they are made-to-order. 

If a package cannot be delivered due to an error entering your shipping address, we are not responsible for any additional fees that may incur in order to reroute or reship the package.

You, the customer, are responsible for all taxes and duties (including GST) imposed by your country of residence or the country in which the package is shipped and received.